First thing in the morning, I had some rather rude customers. All they wanted was a bottle of water, so I gave it to them, and as the guy was counting out change, I was trying to discourage him from using his pennies.
Me: “Sorry sir, we do not accept pennies.”
Guy: “I don’t, either.” *goes back to counting out the pennies*
Me: “Sorry, we do not accept pennies, I cannot take pennies from you.”
Guy: “But this is US Legal Tender!”
Me: “Sorry…can’t accept it.”
The guy becomes upset at this point and then looks through his wallet. Meanwhile, his wife was stupid enough to start drinking the water before he had even paid for the drink, which, if she hadn’t done so, would have saved us a lot of dumb drama.
I notice the guy has smaller bills in his wallet, but he decides he wants to be “smart” with me and pull out a $100.
Me: “Sorry, do you have anything smaller than that?”
Guy: “WHAT, are you being smart with me today?!”
Me: *becoming really annoyed* “I cannot accept such large bills for just a bottle of water, okay?”
Then, the guy decides he wants to threaten me.
Guy: “I’m going to report you to the Visitors’ Bureau, get you shut down for being so rude to tourists.”
Hmm…he wants to report to the Visitors’ Bureau that I wouldn’t accept a $100 bill from him for a $1.50 bottle of water.
Honestly, I do not see what caused for the guy to get so upset. I would understand a little more if he were becoming upset because I overcharged him or did something really shady, but really, all I asked was for no pennies (my managers do not like counting out pennies, considering all our prices are set at quarter increments anyway), and for no big bills (for purposes of avoiding counterfeiting). Perhaps I should have explained myself better, but most people would not put up such a fight about those two issues. They would just shrug, walk on, and move on with their life.
Hm, what a way to start off the day.