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observation Starbucks

Starbucks and the bathroom.

While sitting in Starbucks today, I was smart enough to sit near the bathrooms for easy access. What I didn’t know at the beginning was that the bathrooms are locked and people have to enter a code into the keypad in order to unlock it.

After awhile, I became amused and distracted, watching oblivious customers go to the bathroom, struggle with the doors, and then turn around in defeat and ask the baristas for the combination. Every time the baristas replied, they always sounded rather agitated, as I’m sure they get that question millions of times during the day.

“Excuse me, what is the combination to the bathroom?”

“Sigh. It’s (insert the numbers here).”

Some customers were “smart” to just wait in line behind someone who was already in there. I was even smarter by taking down the combination in advance so I wouldn’t have to approach the baristas later and ask them for the umpteenth time.

It was just amusing to me to watch how people would react.